One Unified System for Polls, Surveys, and Academic Feedback.


In a modern higher education institution, feedback is no longer a “nice to have”—it is a core driver of academic quality, student satisfaction, and accreditation readiness. Yet many campuses still manage surveys and feedback using disconnected tools, manual spreadsheets, and ad-hoc forms that make it difficult to scale, analyze, or act on the insights collected.

A centralized Polls, Survey, and Feedback Module changes that. By bringing survey design, execution, analytics, and compliance reporting into a single platform, institutions can move from fragmented feedback collection to a structured, evidence-based improvement system.

Polls and Survey Module: Your Central Hub for Institutional Insights 

The Polls and Survey Module provides a unified environment to design, distribute, and analyze surveys and polls across academic and administrative functions.

Key Benefit: Enable a feedback-driven culture with structured, scalable survey tools that power academic excellence.

The core purpose of this module is to help institutions collect actionable feedback from students, faculty, and other stakeholders—supporting academic enhancement, accreditation requirements, and data-driven decision-making at every level.

1. Survey and Poll Types for Every Academic Scenario 

The module supports a wide range of survey formats tailored to higher education needs:

  • Course Exit Surveys
    Capture student perceptions of teaching effectiveness, syllabus relevance, and overall course experience.
    Surveys can be mapped with Course Outcomes (COs) and include Program Outcome (PO)–based questions to align with Outcome-Based Education (OBE) and NBA/NAAC requirements.
  • Program Exit Surveys
    Collect end-of-program feedback on learning outcomes, skill development, and career readiness.
    Responses are mapped with Program Outcomes (POs) and Program Specific Outcomes (PSOs), helping departments validate and improve program effectiveness.
  • Department / College-Level Surveys
    Run surveys at department or institutional level to gather insights for academic planning, curriculum revision, and strategic initiatives.
  • Centralized Institutional Surveys
    Launch large-scale surveys across multiple departments or campuses with unified question sets and consolidated reporting for leadership and IQAC.
  • General Polls & Quick Feedback
    Conduct informal polls for events, initiatives, or policy decisions. Collect feedback from students, faculty, or staff in minutes instead of days.

2. Smart Survey Execution and Management 

To ensure high participation and minimal admin overhead, the module includes flexible execution controls:

  • Customizable Survey Templates
    Build once, reuse many times with standard templates aligned to NAAC, NBA, or internal quality frameworks.
  • Targeted Distribution
    Deliver surveys to specific audiences based on role (student/faculty/staff), department, batch, program, or campus for precise feedback.
  • Anonymous or Identity-Based Responses
    Choose between confidential surveys for honest feedback or identity-based responses where tracking and follow-up are important.
  • Scheduled Surveys with Reminders
    Configure start/end dates, deadlines, and automated reminders so surveys run on time without manual follow-up.

3. Survey Reports and Actionable Insights 

Once responses flow in, the module converts raw data into meaningful insight:

  • Graphical Analysis
    View results in intuitive visual formats such as pie charts, bar graphs, and downloadable summary tables—ideal for presentations and review meetings.
  • Participation Tracking
    Monitor who has responded and who has not.
    Participation data can also be referenced in internal assessments, mentoring reviews, or engagement analysis.
  • Response Reports for Accreditation and Quality Cells
    Export detailed response reports for offline analysis or submission to IQAC, NAAC, NBA, and other quality or regulatory bodies.

Feedback Module: Closing the Loop on Academic and Institutional Quality 

While surveys help collect broad input, institutions also need a robust mechanism to evaluate teaching, infrastructure, and institutional services. The Feedback Module delivers a comprehensive framework for collecting, analyzing, and reporting feedback that directly supports continuous improvement.

Key Benefit: Empower your institution with evidence-based improvement using structured feedback from every stakeholder—backed by compliance-ready analytics.

The purpose of this module is to streamline end-to-end feedback workflows—for faculty evaluation, infrastructure monitoring, administrative performance, and accreditation documentation.

1. Evaluation Capabilities Across Faculty, Infrastructure, and Institution 

The Feedback Module supports multi-dimensional evaluation:

Faculty Feedback 

  • Teaching Effectiveness Index (TEI)
    Automatically compute TEI based on student responses to teaching-related parameters such as clarity, engagement, punctuality, and course delivery.
  • 360-Degree Feedback
    Support holistic faculty evaluation with inputs from students, peers, HODs, and self-assessments, aligning with modern appraisal and development practices.
  • Custom Evaluation Formats
    Configure flexible templates for annual appraisals, course-wise feedback, probation reviews, or criteria-based evaluation aligned with NBA/NAAC expectations.

Infrastructure Feedback 

  • Collect structured feedback on key infrastructure elements such as classrooms, laboratories, library, Wi-Fi, hostel, transport, and more.
  • Run separate surveys for students and faculty to measure satisfaction and identify priority improvement areas.

Institutional Feedback 

  • Capture stakeholder views on administrative services (exam cell, admissions, finance, placements, mentoring, grievance redressal, etc.).
  • Use this data to inform institutional performance reviews, strategic planning, and quality initiatives.

2. Reporting, Ratings, and Compliance Support 

Built-in analytics ensure that feedback is not just collected—but transformed into evidence for improvement and accreditation.

  • Graphical Feedback Reports
    Visualize responses using pie charts, bar graphs, and dashboards that make it easy for leadership, departments, and quality cells to interpret trends.
  • Faculty Rating Reports
    Generate consolidated reports for each faculty member, combining TEI and rating scales.
    These reports can support decisions related to promotions, recognitions, training needs, and improvement plans.
  • Infrastructure Rating Reports
    View heatmaps or summarized tables showing satisfaction levels across different infrastructure categories to prioritize investments and upgrades.
  • Compliance-Ready Outputs
    Produce reports structured for use in NAAC SSR, NBA self-assessment, and internal IQAC documentation—reducing manual compilation effort and ensuring consistent evidence for audits and reviews.

By unifying Polls, Surveys, and Feedback into a single, purpose-built module, institutions can move beyond fragmented tools and manual processing. The result is a truly feedback-driven campus—where stakeholder voices are systematically captured, analyzed, and translated into academic excellence, better student experience, and strong accreditation outcomes.

Driving Higher Participation in Course Exit Surveys

For course exit surveys to deliver meaningful insight, student participation must be consistently high. The most effective way to achieve this is to make feedback a seamless part of the academic workflow rather than an isolated activity.

With a unified Academic Management System (AMS), institutions can:

  • Connect course exit surveys to critical academic processes such as semester registration, ensuring that students complete the survey as a mandatory step in their journey.

  • Use in-system reminders, notifications, and prominent banners within the AMS to nudge students at the right time, on the platforms they already use every day.

  • Track response status in real time so departments can intervene early when participation is low.

A unified system ensures that surveys are not lost in emails or external links but embedded within students’ daily academic experience. Drawing from years of implementation and research in higher education, Linways continuously refines best practices to maximize student participation and make course exit surveys a reliable, institution-wide feedback mechanism.

Book a personalized walkthrough with our higher education specialists.